Thank you for choosing BuyPuppiesOnline.com. We are dedicated to ensuring that your new puppy arrives at your home safely and as quickly as possible. Please review our Shipping Policy outlined below.
1. Domestic Shipping
At this time, we only ship within the contiguous United States. Unfortunately, we do not offer international shipping.
2. Shipping Times
Shipping time takes 3 to 5 business days depending on the destination. Once your puppy is ready for their new home, and shipping is scheduled, we will provide you with a tracking number so you can monitor your puppy’s journey.
3. Shipping Fees
Shipping is completely free.
4. Delivery Process
All our puppies are transported in specially-designed, climate-controlled containers that ensure their comfort during the journey. We partner with reputable and experienced pet transport services to ensure your puppy’s safe arrival.
5. Delivery Confirmation
Upon delivery, please check the condition of your puppy immediately. If there are any visible signs of stress or ill health, please contact us immediately.
6. Customer Pick-Up
Customers are also welcome to pick up their puppy directly from our facility at 388 Retford Ave, Staten Island, NY 10312. If you choose this option, please coordinate with our customer service team to arrange a suitable pick-up time.
7. Changes to this Policy
We reserve the right to modify this Shipping Policy at any time. We will post the most current version of this policy on our website.
8. Contact Us
If you have any questions about our Shipping Policy, please contact us at [email protected] or call us at +1 (718) 682-5312.
Last Updated: June 9, 2023.